What's covered

Our plans follow the manufacturer: if the factory warranty would have covered a breakdown, your plan covers it once the factory warranty has ended.

Plans
Plus: up to $2,000 per covered part, per claim
Platinum: up to $5,000 per covered part, per claim
How long it lasts
24, 36, 48 or 60 months, depending on the term you chose
When it starts
The day your factory warranty ends. If your machine had no factory warranty left, it starts on the day you bought the plan.
Per claim
A $100 administration fee, paid to your dealership when the repair is done. No fee on towing reimbursement.
Overall limit
Everything paid over the life of your plan can't add up to more than the price you paid for the machine, before tax.
Where it applies
Canada and the continental United States
Who handles claims
The dealership you bought your plan from

What's covered

Mechanical and electrical failures of the parts the original factory warranty would have covered if it hadn't expired. A failure means a covered part suddenly stops working and has to be repaired or replaced. Gradual wear isn't a failure.

The per-claim limits include taxes and the $100 administration fee. Repairs we approve stay covered for the rest of your plan.

Help when you're stuck

  • Towing: up to $250 per claim when the machine can't be fixed on the spot or ridden safely to your dealership
  • Accommodation: up to $100 per claim when you're more than 400 km from home and the repair will take more than 48 hours
  • Rental car: up to $100 per claim on the same terms, not on weekends or holidays
  • Together, these add up to no more than $750 over the life of your plan. Keep your receipts.

Rechargeable batteries

For new machines whose factory warranty covers the rechargeable battery: a one-time reimbursement of up to $500 if the battery stops working and won't take or hold a charge, for six months after the factory battery warranty ends (longer if you added optional battery coverage). Batteries slowly losing capacity with age isn't covered.

What isn't covered

  • Normal wear and tear, routine maintenance, service items and consumables
  • Oil and water leaks
  • Damage from accidents, misuse, neglect, fire, theft, impact or submersion in water
  • Rust and corrosion
  • Overheating, running low on oil, coolant or other fluids, or contaminated fuel or fluids
  • Damage caused by skipped or late maintenance
  • Machines modified beyond factory specifications
  • Racing, competition or other motorsport use
  • Commercial use, such as rentals, deliveries or snow removal
  • Problems that existed before your plan started
  • Extra damage from riding on with a problem you knew about
  • Manufacturer recalls, which the manufacturer handles
  • Paint and trim
  • Anything the factory warranty wouldn't have covered
  • Repairs, quotes or diagnostics that weren't approved first

Your part: looking after your machine

  • Have it serviced on the manufacturer's schedule, and at least every 8,000 km or 12 months, whichever comes first.
  • Have that service done by the dealership you bought your plan from, unless we've agreed otherwise.
  • Keep your service records and invoices. You'll need them for a claim.
  • Keep your warranty certificate and registration page together, ideally in the machine.
  • Check that the details on your registration page are correct. Wrong details can cancel your plan.
  • Keep the odometer or hour meter working.

If the service schedule isn't kept, a claim can be refused or the plan cancelled.

Costs you might pay

  • The $100 administration fee on each claim
  • The cost of taking the machine apart to find a problem that turns out not to be covered
  • A share of the cost if a repair leaves your machine in better condition than before the breakdown

When genuine parts aren't available, reconditioned or exchange parts may be used.

This page is a summary. Your warranty certificate has the complete terms, conditions and exclusions, and its wording is what counts.

Need help with your machine?

Call the dealership you bought your plan from.

Their phone number is on your registration page, the first page of your warranty certificate.

Call before any repairs. They start the claim with us, get the repair approved and handle the paperwork.